The easiest way to achieve this is with a simple layout. In reverse chronological order, start with the previous position you held first, with the company, its location, and your years at that company listed in a way that makes sense and clearly identifies what it was you did, when, and for whom.
For a help desk position, there are certain required computer skills and others that are desirable. To properly showcase your expertise in the relevant software, the best option can be the simplest one, the skills section. List your skills in bullet-point form in a simple-to-scan format. Below each previous job title and information, list five to eight bullet points that explain your responsibilities and achievements during your time at that company.
Always start each one with an active verb to demonstrate that you not only put in your time at each place you worked but you also got things done. Unless asked to do so ahead of time, do not include references with your help desk resume. The employer can ask for that information when the time is appropriate. Get going on your resume today using the help desk resume sample for guidance. If you need more help, try out our resume builder for a step-by-step, easy way to put your own document together.
Your Help Desk resume is in tip-top shape. Now, create the perfect cover letter to complement and enhance your resume by using our Help Desk cover letter sample.
Help desk resumes are filled with past training experience that would indicate that the associate takes their career seriously. Help desk associates are on hand to help customers with technical issues regarding a product or system. Internal clients would be company employees and external clients would be customers.
A good help desk resume shows a history of assisting clients to solve issues, resolve product problems, and elevating problems to a management level, if necessary. Most companies prefer to train their help desk associates on their specific support needs.
Some help desk associates prefer to stay within a particular industry, while others like to take on new challenges. A good help desk resume shows that an associate has a successful history of industry specific training for each job they have held. The associates who prefer to stay within a particular industry may want to include extra training seminars and classes they have attended on their help desk resume.
A help desk resume that shows that an associate specializes in a particular field can help to put an associate at the higher end of that range. At the present time, there are approximately 2. A help desk resume will need to have a professional look and offer valuable information to stand out from the growing number of applicants looking for jobs in the help desk field. Below you will find resources to help you craft a professional help desk resume that will make your qualifications stand out.
Use this information to put together a help desk resume that will move your career forward. Plain and simple, a duty describes what you did and an accomplishment describes how well you did it. Why is this so important? For the most part, hiring managers will understand what duties are associated with your job titles.
So, putting those statements as bullets on your resume only uses up valuable space. On the other hand, by including accomplishments, you paint a picture of your abilities—one that will sell yourself. Get started by compiling a list of all the things that set you apart. For each of the positions on your resume, ask yourself the following:. Then, take your list, and add in as many facts, figures, and numbers as you can. How many people were impacted by your work?
By what percentage did you exceed your goals? Instead of saying you effectively managed a budget, list how much money you managed, and how much money you saved. By quantifying your accomplishments, you not only make them easier to understand, you really allow the hiring manager to picture the level of work or responsibility you needed to achieve this accomplishment.
Then, take each statement one step further and add in what the benefit was to your boss or your company. When you include the benefit, you more effectively sell the tangible things you can bring to the company. A resume full of accomplishments is the best way to show off what you can do and set you up for your next success: Photo of hands courtesy of Shutterstock. She has over 10 years of experience in the areas of career counseling, human resources, workforce development, training and employee development.
Hmmm, seems you've already signed up for this class. While you're here, you may as well check out all the amazing companies that are hiring like crazy right now. Know the Difference Plain and simple, a duty describes what you did and an accomplishment describes how well you did it. So now that you understand the difference, how do you make the change?
Make a List Get started by compiling a list of all the things that set you apart.
Calling all job seekers. Follow the job-search tips below to find out how these sample job descriptions can help you craft the perfect professional resume.
Well-written descriptions for each job you have held will help get your resume noticed and selected for interviews. What's the best way to write attention-grabbing job descriptions? Before you start adding job descriptions to your resume, you may want to make a list of accomplishments at each of your jobs.
This cashier job description is designed to help you understand cashier responsibilities and required skills to help you write a stand out resume. Resume Directory Description Help Get some help writing a catchy directory description for your resume to make your resume listing stand out from the rest so yours gets chosen over the other listings.
Job Description & Responsibilities In order to be successful in a help desk job, an associate needs to be organized, patient, and a good resource. You often hear that your resume should list your accomplishments, not your job duties, and it’s true! So why do the majority of resumes out there still look like job descriptions? Well, because turning job duties into accomplishments is a tough concept to grasp. WANT SOME PROFESSIONAL RESUME HELP? We've got you covered! Hire a Resume.