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Product-service system

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Typically, there are four approaches for PSS design. For example, GM added OnStar in to product emergency services for customers. It integrated GPS with vehicle sensory system for telematics-based on-demand services. Some earlier work on teleservice system has been done during the s. GE Healthcare formerly GE Medical Systems developed InSite to remotely monitor its medical equipment to reduce service costs and increase users benefits. There are many methodologies on PSS design.

One of these is called Dominant Innovation system. It uses an Innovation Matrix to identified gaps from customer's fear, not needs based on scenario-based path finding. A new value-chain ecosystem can be further developed to link these gaps between two invisible spaces. It integrates sensors with GPS to develop cognitive site map about soil content to optimize the yield of crops production. In addition, Komatsu Japan used remote maintenance system Komtrax system and further integrated with intelligent analytics for proactive maintenance.

In recent years, PSS has been further integrated with big data analytics for accelerated innovation. Currently, it is implementing Health Hub system for its transport fleets. See service economy for more on the servitization of products. One type of servicizing solutions is based on transactions where payment is made—not for the "product"—but for the "product-service package" part of PSS which has been sold to the customer.

This servicized purchase extends the buying transaction from a one-time sale product acquisition , to a long-term service relationship such as in the case of a long-term maintenance-free service contract.

Another type of servicizing may be a strategy for providing access to services for people who cannot afford to buy products outright. For example, in the case where auto ownership is economically unfeasible, creative servicizing offers at least three possible solutions: There are various issues in the nomenclature of the discussion of PSS, not least that services are products, and need material products in order to support delivery, however, it has been a major focus of research for several years.

The research has focussed on a PSS as system comprising tangibles the products and intangibles the services in combination for fulfilling specific customer needs. The research has shown that manufacturing firms are more amenable to producing "results", rather than solely products as specific artefacts, and that consumers are more amenable to consuming such results.

This research has identified three classes of PSS: Van Ostaeyen et al. They propose an alternative that categorizes PSS types according to two distinguishing features: The performance-based type can be further subdivided into three subtypes:. According to the second distinguishing feature, a PSS can be designated as segregated, semi-integrated, and integrated, depending on to what extent the product and service elements e.

The following existing offerings illustrate the PSS concept: In the framework of the European research program of TURAS Transitioning towards urban resilience and sustainability , [20] a study, in Belgium, explored new hybrid-combinations between products and services systems in order to develop new creative and sustainable business opportunities both economically viable and creating new jobs for the Brussels-Capital Region.

Five workshops have been organized on the following topics:. After 5 co-creation workshops, with more than 50 different stakeholders, and the use of specifics tools, 17 PSS inspiring and promising ideas were identified.

After a selection process 4 were chosen for further development of their business models through a series of tools debugging, light experimentation, simulation, etc. The study led to the development of a practical toolkit freely downloadable: PSS Toolkit — Development of innovative business models for product-service systems in an urban context of sustainable transition.

Several authors assert that product service systems will improve eco-efficiency by what is termed "factor 4", i. Tietze and Hansen discuss the impact of PSS on firms' innovation behavior identifying three determinants. First, product ownership is not transferred to the customers, but remains with the PSS operating firm.

Second, the purpose of a product is different if it is used within PSS solutions than compared to the purpose of products in classical transaction based business models. When offering PSS, products are used as a means for offering a service. In case you are not satisfied with any of the Services, you can submit a refund request according to these Terms within the Refund Period. Once the Refund Period elapses, essay4less. In the event of order cancellation, the funds will be debited back only to the account of the initial payment within business days from the time of cancellation request.

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Thesis (S.M. in Engineering and Management)--Massachusetts Institute of Technology, Engineering Systems Division, System Design and Management Program, Cataloged from PDF version of thesis. Includes bibliographical references (p. ) and index of companies, products, and services.

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narrative essays for high school students Product Service System Thesis dissertation palestinian economy glencoe online essay. Product-service systems (PSS) are business models that provide for cohesive delivery of products and services. PSS models are emerging as a means to enable collaborative consumption of both products and services, with the aim of pro-environmental outcomes.

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