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GENERAL SERVICE AGREEMENT - Sample

When Is a Service Agreement Used?

❶There are specific guidelines for what language and terms should be included in a service agreement to make it legally binding and to protect both parties. When you sign the agreement, you should know exactly what the service will cost you.

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Misunderstandings can lead to litigation, and lawsuits are expensive. A service agreement reduces the risk of misunderstandings and therefore the potential for litigation. A service agreement is a contract that specifically lays out a service that will be provided by one entity and the payment that will be provided by a second entity.

A handshake might seem like enough, but it's very important to write out the agreement. A written agreement gives both parties protection in case something goes wrong. A broken contract can be scary or annoying. If something doesn't work out, you can consider small claims court or consult with an attorney to find out your legal options.

If you need to create a service agreement or you find yourself in the situation of a broken agreement, you can hire a knowledgeable attorney to help you through the process. The attorneys at UpCounsel are experienced and ready to help. Thanks for using UpCounsel! We're offering repeat customers free access to our legal concierge to help with your next job.

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You should receive a call within a few minutes. If we have a problem getting in contact, we will send you an email. We strongly suggest you have this document customized to your unique situation, because you might require additional clause s to better protect your business from potential legal issues. We strongly suggest you customize this document to suit you or your client's unique situation. Create your profile today and gain access to free marketing and practice management tools.

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Term of Agreement This Agreement will begin on [ Beginning Date ] and will remain in full force and effect until the completion of the Services. Termination If either party seeks termination of this Agreement, the terminating party must provide a 30 day written notice to the other party. Independent Contractor The Service Provider is acting as an independent contractor in providing the Services under this Agreement, not as an employee. Modification of Agreement Any modifications or amendments to this Agreement will be binding if evidenced in writing signed by each Party.

Notice All notices or demands required or permitted by the terms of this Agreement will be given in writing and delivered to the parties. Time is of the Essence No extension or variation of this Agreement will operate as a waiver of this provision.

Integration This Agreement contains the entire agreement and understanding by and between the Customer and the Service Provider and no representations, promises, agreements or understandings, written or oral, not herein contained shall be of any force or effect. Severability The provisions of this Agreement shall be deemed severable, and the invalidity or unenforceability of any one or more of the provisions hereof shall not affect the validity and enforceability of the other provisions hereof.

What Is a Service Agreement? There are various types of service agreements, including the following: This type of service agreement means that the product's manufacturer agrees to fix or replace the product if it breaks or malfunctions within a certain period of t Keep in mind that a service agreement isn't a bond.

Contracts That Are Similar to a Service Agreement There are many contracts that are similar to a service agreement, such as the following: Independent contractor agreement Consulting agreement Cleaning services agreement Catering services agreement Computer services agreement Child care services agreement Structure of a Service Agreement There are specific guidelines for what language and terms should be included in a service agreement to make it legally binding and to protect both parties.

A service agreement should include: A description of what service will be provided A timeframe in which the service will be provided Identification of the person or people who will provide the service Notification of any supervision or monitoring that will be required Description of payment and payment schedule A provision called "choice-of-law" A contingency plan When Is a Service Agreement Necessary?

Why Is a Service Agreement Important? How to Create Your Own Service Agreement To create your own service agreement, consider the level of protection you need. Here are some recommended steps for creating your own service agreement: Identify the customer and the service provider. Add both parties' contact information. Outline a schedule for payments. What is the payment? Is payment hourly, flat fee, or project based? When will the contractor be paid? Is there a limit or budget?

Establish any necessary legal terms. Confidentiality Non-competition Non-solicitation If the services are creative, decide who owns the creative product. Personalize in any other way that suits your business or the specific service transaction.

Reasons You Should Have a Service Agreement There is a multitude of reasons why a service agreement will be beneficial to your business, whether you're a contractor or large company. It Saves Money and Time When you run a business, time is money.

It Prevents Misunderstanding A service agreement, at its very core, lists the services that will be provided, the time frame in which it will be provided, and the compensation. It Reduces the Risk of Litigation Misunderstandings can lead to litigation, and lawsuits are expensive. FAQs What is a service agreement?

Does a service agreement need to be written down? A written agreement also provides more legal protection than a spoken agreement. What happens if a contract isn't followed? Was this document helpful? The Best Lawyers For Less.

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Are you a lawyer? Are you interested in sourcing clients on UpCounsel? Email Me this Free Document Now. By registering to download this document, you agree to our Terms of Use. The work which Contractor shall perform shall be specified in the Statement of Work—attached hereto as Attachment A—which will be written under the terms and conditions of this Agreement. The Statement of Work shall specify: The term of this Agreement shall commence on 05.11.2018, and shall continue thereafter until terminated in writing by one of the parties, or as provided in Section 11 below.

Projects will be performed on a firm fixed price basis or a time and materials basis, as indicated in the applicable Statement of Work.

Any additional or unscheduled Services or Deliverables to be provided by Contractor outside of the Statement of Work must be mutually agreed upon in writing signed by both parties hereto referencing this Agreement.

Invoices will contain a description of the Services or Deliverables provided. Contractor reserves a purchase money security interest in each Deliverable until payment of the Project Price is received. Except for commercial off-the-shelf type products where the license for such products is contained in the applicable Statement of Work, Customer shall have exclusive unlimited ownership rights to all deliverables developed under this Agreement.

All of the foregoing shall be deemed to be work made for hire, except as hereafter specified, and belong to Customer, with Customer having the sole right to obtain, hold, and renew, in its own name or for its own benefit, patents, copyrights, registrations, or other appropriate protection. Customer acknowledges that Contractor uses, or may develop hereunder, methods, concepts, code sequences, format, sequence structure, organization, menu command hierarchy, templates, masks, user interface, techniques, program organization, database structuring techniques, and the like Contractor proprietary items that are proprietary to Contractor.

It is agreed that these Contractor proprietary items shall remain the sole and exclusive property of Contractor.

Contractor grants Customer a perpetual, non-exclusive, paid-up license to use Contractor proprietary items subject to the following:. Customer may use Contractor proprietary items solely in connection with the products purchased hereunder, for the purpose for which those products were originally purchased.

Customer may not transfer, sell, or otherwise dispose of any Contractor proprietary items without the prior written consent of Contractor. This license gives no title or ownership rights in Contractor proprietary items or related intellectual property to Customer.

If software source code is delivered to Customer under this license, Customer agrees to keep the source code strictly confidential in accordance with Section 13 below. If software object code is delivered, Customer will not copy or modify the software or subject the software to any process intended to create computer source code from Contractor proprietary items.

Customer agrees to retain or reproduce on all copies of any Contractor proprietary items all copyright notices and other proprietary legends and all trademarks or service marks of Contractor or any third party.

Customer will have no rights to assign or sell the license granted herein to others. If Customer orders any commercial off-the-shelf type products, a separate licensing agreement shall be negotiated and shall become part of the applicable Statement of Work. Customer grants Contractor a perpetual non-exclusive, paid-up license to use all portions of the deliverables first developed by Contractor during the performance of this Agreement, not to include content or any material provided to Contractor by Customer.

The Deliverables, if any, shall be deemed accepted by Customer upon completion of the following acceptance test:. Immediately upon receipt of said Deliverables, Customer shall promptly perform testing of the Deliverables to confirm that the Deliverables perform in accordance with the documentation or other standards applicable thereto as set forth in the Statement of Work.

Unless otherwise agreed to in writing by the parties, Contractor will redeliver corrected Deliverables to Customer within a reasonable amount of time after receipt of such statement of nonconformities.

Following redelivery of corrected Deliverables, a new acceptance test shall be immediately commenced by Customer. Any such written statement of nonconformities shall provide sufficient detail to enable Contractor to remedy the failure to conform to the Completion Criteria.

If Customer fails to provide a written acceptance or a written statement of nonconformities within five 5 days of initial receipt of said Deliverables or such other mutually acceptable period as defined in the applicable Statement of Work, or within five 5 days of re-delivery of said corrected Deliverables or such other mutually acceptable period, the Deliverables shall be deemed immediately accepted by Customer.

Feel free to use the above as a starting point to craft an acceptance test suitable for the work you are providing. Contractor warrants deliverable functionality substantially as defined in the Statement of Work for a period of [NUMBER] days following final delivery.

Contractor warrants that with respect to any Deliverable assigned by Contractor to Customer that Contractor has the right to transfer title to Customer. Contractor further warrants that to its knowledge the Deliverables do not infringe any intellectual property right held by a third party. In order for Customer to exercise this remedy, Customer must give Contractor written notice of such nonconformity within the warranty period, and Contractor must determine that any nonconformity did not arise due to any cause specified below.

Contractor shall be given free and full access to deliverables to make corrections, and Customer shall promptly inform Contractor of any changes in the location of Deliverables during the warranty period.

Repair of damage to Deliverables caused by Customer during unpacking. Contractor expressly does not warrant that the operation of Deliverables which are software shall be uninterrupted or error-free; or that Deliverables will operate on any system, or with any software, other than the system with which the Contractor tested such Deliverables.

Contractor does not warrant any third-party software development tools. Contractor specifically does not warrant the accuracy of any technical or subject matter content of the courseware or software that is based upon information or direction provided by Customer. All claims against Contractor must be brought within one 1 year after the cause of action arises and Customer waives any statute of limitations which might apply by operation of law or otherwise.

Neither party shall be liable for failure to perform, nor be deemed to be in default, under this Agreement for any delay or failure in performance resulting from causes beyond its reasonable control, including but not limited to failure of performance by the other party, acts of state or governmental authorities, acts of terrorism, natural catastrophe, fire, storm, flood, earthquake, riot, insurrection, civil disturbance, sabotage, embargo, blockade, acts of war, or power failure.

In the event of such delay, the date of delivery or time of completion will be extended by a period of time reasonably necessary to overcome the effect of any such delay. In the event the Project is terminated by Customer prior to completion, Contractor shall use its best efforts to conclude or transfer the Project, as directed by Customer, as expeditiously as possible.

What Is a Service Agreement?

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This Service Agreement Template governs the relationship between the customer & the service provider & establishes key details, such as scope of work & payment.

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Sample Service Agreement More than just a template, our step-by-step interview process makes it easy to create a Service Agreement. Save, sign, print, and download your document when you are done.

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TidyForm provides a large number of free and hand-picked Service Agreement Template, which can be used for small, medium and large-sized enterprises. You can find practical, colorful files in Word, Excel, PowerPoint and PDF formats. A Service Agreement, also sometimes called a General Services Agreement, is a document between a service provider and a client. In a Service Agreement, the service provider agrees to provide certain services - these can be any type of services, from small, individual-oriented services like dog walking to larger, more professional /5().

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Customize a free Service Agreement for yourself, a corporation, or a small business with our easy-to-follow questionnaire. A Service Agreement outlines the terms of a service or job provided by one party in exchange for compensation, and can be used in industries from construction to technology. Available in all states. Like a business proposal template, this sample service contract template outlines the agreed upon services to be provided.